Returns & Exchanges

At Lab Charge LLC, we stand by the quality of our high-performance electronics. If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Securely pack the electronic components in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

  • 3.
    Ship to Lab Charge

    Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

  • 4.
    Inspection and Refund

    Once our technicians verify the item's condition, we will process your refund or dispatch your exchange unit within 5-7 business days.