Frequently Asked Questions
Everything you need to know about your Lab Charge LLC experience.
What types of electronic devices are compatible with Lab Charge products?
Our charging solutions and accessories are designed for wide compatibility, supporting major brands including Apple, Samsung, Google, and various laptops via USB-C Power Delivery and Qi wireless standards.
How long does shipping take for domestic orders?
Domestic orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout.
What is the warranty policy on Lab Charge electronics?
All Lab Charge LLC hardware comes with a standard 12-month limited warranty that covers manufacturing defects and technical malfunctions under normal use conditions.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 21 business days depending on local customs processing.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are your charging cables and adapters certified for safety?
Absolutely. All Lab Charge products undergo rigorous testing and carry certifications such as CE, FCC, and RoHS to ensure they meet global safety and efficiency standards.